My experience was a pleasure from start to finish. The seafood was the clear highlight of the evening. I ordered the whole lobster with fries, and it arrived looking fantastic — exactly like something you’d hope for from a place that specialises in lobster. The lobster was fresh, nicely cooked, and served with a rich, buttery sauce that paired perfectly with the meat. The fries were crisp, golden, and plentiful, served in a stylish metal cup (as you can see in the photos) — simple but very well executed. We also enjoyed a platter of fresh oysters, which were beautifully presented on a scalloped dish with lemon wedges, a vinaigrette, and a bottle of Tabasco. The oysters were plump, briny, and chilled properly — a refreshing start to the meal. The atmosphere was warm and lively, ideal for a relaxed dinner with good food and good company. Service was friendly and efficient, and dishes arrived promptly despite how busy the place was. Overall, it’s a great spot if you’re craving seafood done right. The lobster and oysters were excellent, and I’d happily come back again.
Overview
Burger & Lobster - West India Quay is a standout gem nestled in the heart of Canary Wharf, London. Located at Hertsmere Rd, this stylish and contemporary restaurant offers a mouthwatering experience that seamlessly blends the best of both worlds-succulent burgers and fresh lobster. Whether you're a lover of classic comfort food or looking for something a little more indulgent, this place promises to deliver.
From the moment you step inside, the atmosphere is both chic and welcoming, making it an ideal spot for everything from casual lunches to celebratory dinners. The minimalist decor, with a modern edge, adds to the overall charm, making the setting feel both relaxed and upscale. If you’re a fan of seafood, Burger & Lobster - West India Quay delivers on all fronts with its expertly prepared lobster dishes. From the famous whole lobster to lobster rolls, every bite offers a fresh, buttery taste that transports you straight to the coast.
One of the most exciting features of this restaurant is its simple yet sophisticated menu. The focus here is on doing a few things really well, with a commitment to quality ingredients. For those craving something classic, the signature burgers are as juicy as they come, cooked to perfection and served with crispy, golden fries. The Burger & Lobster - West India Quay menu strikes the perfect balance between indulgence and quality, catering to both seafood enthusiasts and burger lovers alike.
What really sets Burger & Lobster - West India Quay apart from other eateries in the area is its approach to customer experience. The staff are attentive and knowledgeable, ensuring that each meal is a memorable one. If you’re not sure which lobster dish to choose, the servers are always happy to offer recommendations, based on the freshest catch of the day. This level of personalized service ensures a seamless dining experience, making you feel like you're the only guest in the restaurant.
For those who love a great drink to complement their meal, the drinks menu is carefully curated. With a variety of cocktails, wines, and beers to choose from, you’re sure to find the perfect pairing for your meal. Whether you prefer a crisp glass of white wine to go with your lobster or a refreshing beer to wash down your burger, Burger & Lobster - West India Quay has something for everyone.
Another standout feature is the location. Situated in the scenic and vibrant Canary Wharf, it offers a lovely waterfront view that adds to the dining experience. Whether you're enjoying a sunny afternoon on the terrace or cozied up inside during the colder months, the view of the surrounding area enhances the meal, giving it an added touch of elegance.
The restaurant’s commitment to sourcing high-quality ingredients extends to its lobster, which is flown in fresh daily, ensuring a top-tier dining experience. For those with dietary restrictions or preferences, there are plenty of options to suit every need. Whether you’re vegan, gluten-free, or vegetarian, Burger & Lobster - West India Quay ensures that everyone can enjoy a satisfying meal without compromise.
As for the reviews, customers rave about the consistent quality of food and service. Many mention how the simplicity of the menu leads to dishes that are both flavorful and satisfying, without unnecessary flair. The lobster is often praised for its freshness, while the burgers are described as some of the best in London. It’s clear that the team behind this restaurant knows how to cater to the discerning tastes of both locals and visitors.
If you're in the Canary Wharf area, Burger & Lobster - West India Quay is a must-visit. Whether you're looking for a casual bite to eat or a special evening out, this restaurant has it all-delicious food, fantastic service, and an unbeatable location. It's the perfect place to indulge in a memorable meal, with the option to enjoy classic favorites or dive into something a little more adventurous. So, next time you're in the area, make sure to stop by and treat yourself to a fantastic dining experience at Burger & Lobster - West India Quay.
Good to know
Service options
✓ Outdoor seating ✓ No-contact delivery ✓ Delivery ✓ Drive-through ✓ On-site services ✓ Takeaway ✓ Dine-inHighlights
✓ Great beer selection ✓ Great cocktails ✓ Great dessert ✓ Great wine listPopular for
✓ Lunch ✓ Dinner ✓ Solo diningAccessibility
✓ Wheelchair-accessible entrance ✓ Wheelchair-accessible seating ✓ Wheelchair-accessible toiletOfferings
✓ Alcohol ✓ Beer ✓ Cocktails ✓ Coffee ✓ Free water refills ✓ Late-night food ✓ Spirits ✓ Vegetarian options ✓ WineDining options
✓ Brunch ✓ Lunch ✓ Dinner ✓ Dessert ✓ Seating ✓ Table serviceAmenities
✓ Bar on site ✓ Toilet ✓ Wi-Fi ✓ Wi-FiAtmosphere
✓ Casual ✓ Cosy ✓ Romantic ✓ Trendy ✓ UpmarketCrowd
✓ Family friendly ✓ Groups ✓ LGBTQ+ friendly ✓ Tourists ✓ Transgender safe spacePlanning
✓ Lunch reservations recommended ✓ Dinner reservations recommended ✓ Accepts reservationsPayments
✓ Credit cards ✓ Debit cards ✓ NFC mobile payments ✓ Credit cardsChildren
✓ Good for kids ✓ High chairs ✓ Kids' menuParking
✓ Paid parking lot ✓ ParkingPhotos
Location
Reviews
The food was great — the burger was juicy and flavorful, and the lobster was fresh and perfectly cooked and the oysters were absolutely amazing — definitely a highlight of the meal. The atmosphere is really nice, chill, and relaxing, making it a great spot to hang out. Alina was very welcoming and made the experience even better. She knows all the dishes really well and was able to recommend and explain everything confidently. Overall, amazing food, vibe, and service. Definitely coming back!
We went in New Years Eve, good was delicious, atmosphere was amazing and Ana-G (waitress) went above and beyond to make our night special. She was polite, happy and nothing was too much trouble. It definitely was a good start to the evening
Alina was absolutely amazing! From the moment we arrived, she made us feel so welcome and looked after us brilliantly throughout our visit. Her friendly attitude, professionalism, and attention to detail really stood out — she’s a real credit to Burger & Lobster I’m giving the food 4 stars as the temperature wasn’t quite right. The chips weren’t very fresh and were a little cold; however, the manager, Anna, handled the situation professionally and rectified everything in the end.
The food was fantastic, with a top-notch, fresh, and flavorful burger. The lobster was also fresh and perfectly cooked, and the sauces were excellent. I enjoyed the variety of tastes, freshness, and warmth of the dishes. The service was exceptional. Diva, one of the staff members, served us and took our order. She was very patient, kind, professional, and eager to provide excellent customer service. She was also very understanding when we ordered multiple items and offered top-tier service. Please thank Diva. The atmosphere is pleasant and cosy. It is very clean, child-friendly, and the staff was highly professional overall. The only downside is that the place tends to be busy, so making a reservation in advance is advisable. The wait was noticeable, but the quality of the food made the wait worthwhile.
We visited Burger & Lobster at West India Quay for dinner on a Friday night, and the place was absolutely packed. First, the location. Canary Wharf used to feel quite clinical and business-only, but that has clearly changed. The area around West India Quay is now lively, busy and full of people out enjoying their evening — not just finishing work — which gives the restaurant a great atmosphere. The restaurant itself was completely full, with a lively buzz, very much like a Wetherspoons pub on a busy night — energetic, noisy and clearly popular. We started with rock oysters, lobster bisque, and a Caesar salad with lobster and quinoa. The bisque was lighter than expected — the waitress explained this was intentional as it’s designed as a starter — but it did miss a stronger lobster flavour. The Caesar salad was a bit controversial: the lobster itself was very good, but the quinoa wasn’t cooked evenly, with some parts still slightly crunchy. For all lobsters, we were asked whether we preferred them boiled or grilled. We chose boiled and did not regret it at all — the lobster was tender, juicy and nicely cooked. For mains, we also ordered the Burger & Lobster signature, which was decent and definitely enjoyable — especially for the kids. However, the real standout was the wagyu smash burger (a separate dish, not included in the Burger & Lobster combo). Smash burgers are often not very juicy, but this one was excellent — a double patty, beautifully cooked, with cheese melting in your mouth. Easily the highlight of the meal.
It was an amazing evening for our anniversary. The team of burger and lobster went out of the way to make it extraordinary. The table was romantic and secluded, the service was so amazing (Angie and all the others were on point), we even got a free Prosecco. The food was quickly served and tasted amazing! Lobster burger was our go to dish. We’ll definitely be coming back! Merry Christmas and happy New Year! Diego & Manuela
We had such a memorable Christmas dinner here - perfect food, staff is very warm, helpful and friendly (especially our waitress Ana G, she made our day!), atmosphere’s classy and christmasy (good music selection). We waited for the food no more than 10min and it was mouthwatering (pricing is very fair btw) - waggyu and lobster burgers, lobster ravioli, lobster+waggyu croquets, calamari and also a sticky toffee - everything just perfect. Bottle of prosecco was really nice. Thanks to Ana we want to come again and try full lobster next!